Shopping FAQ

Ordering on Huongjewellery.vn is fast and convenient. Once you have found the item you would like to purchase, click on the “Add to Bag” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. 

Your order will not be placed until the end of the checkout process when you will be asked for your credit card information or your PayPal account.

You may also order over the phone by calling Hotline (+84) 85 281 4372.

Yes, you will be given the opportunity to create a personalized message at checkout. The message will be written in a white card which includes Huong’s Jewellery Logo. We will follow your notes to decide whether put the buyer’s name in the package or not. For this reason, we suggest you enter your name on the gift message and make a detailed instruction for us in the “Order Note” section.

Please contact Customer Service at Hotline (+84) 85 281 4372 if you have any questions regarding change of personalized message.

Huong’s Jewellery accepts all major credit cards, direct bank transfer and PayPal. For information on alternate payment methods, please contact Customer Service at Hotline (+84) 85 281 4372, or email us at sales@huongjewellery.vn

Yes, it is safe to order on Huongjewellery.vn. We encrypt order information for your protection using industry-standard SSL encryption. SSL encrypts your personal account information and secures your purchase and credit card information.

Please contact Customer Service at Hotline (84) 85 281 4372 to check availability of products. Please note that the availability of products is subject to change.

Please contact us via Email: sales@huongjewellery.vn or Hotline (84) 85 281 4372 to check which showroom where your ordered items are located.

In-store pickup of items ordered online is available at our showrooms:

• Showroom 1: 62 Hang Ngang Street, Hoan Kiem District, Hanoi
• Showroom 2: 338 Pho Hue Street, Hai Ba Trung District, Hanoi

Prices on Huongjewellery.vn are subject to change without notice. Please expect to be charged the price for the merchandise you buy as it is listed on the day of purchase.

Huong’s Jewellery offers resizing for selected items. Please contact Customer Service at Hotline (+84) 85 281 4372 to learn more.

Yes. Huong’s Jewellery has a ring size conversion chart available online to help you determine your ring size. Please click here to view chart.